Vendor reviews should feel organized before the first PDF opens.

Customer workspaces are tenant-scoped, and access is separated by admin and reviewer roles. Enterprise SSO/MFA/SCIM is documented as the next identity hardening path.

• Authenticated requests are scoped to the signed-in tenant.
• Admins manage team access and evidence deletion.
• Reviewers can submit evidence, use Huckster's automation, record decisions, and export proof.

Next: Implement SSO/SAML/OIDC, MFA policy, SCIM, and automated deprovisioning when the first enterprise buyer makes identity a production gate.

Sensitive actions are written to the tenant audit trail, and buyer-facing evidence can be exported for security, legal, procurement, and leadership review.

• Sign-ins, review intake, decisions, deletions, storage failure events, exports, and operational-evidence updates are logged.
• Audit trail CSV export is admin-only.
• Review reports, buyer packets, questionnaire answers, ROI case, success plan, and decision memo are exportable.

Next: Define plan-specific retention windows, immutable archive options, and scheduled export workflows.

Ovieda treats AI as review assistance, not silent approval. Humans keep the final vendor decision, and the AI governance pack now includes quality gates and reviewer escalation rules.

• AI findings and source excerpts are displayed separately from reviewer decisions.
• Reviewer notes and approval/evidence-request/escalation decisions are retained.
• Failed analysis is visible instead of being treated as a safe outcome.

Next: Add formal evaluation datasets, reviewer-feedback scoring, model/version metadata, and counsel-reviewed AI/data-use language.

Admins can delete review evidence from the active workspace and receive a deletion receipt while preserving the deletion event in the audit trail. Storage delete failures return a controlled error and do not remove the review.

• Admin-only evidence deletion control.
• Deletion receipt download.
• Deletion event remains in tenant audit history.

Next: Finalize customer-facing retention periods, legal-hold behavior, and post-termination deletion SLAs with counsel.

The product exposes health signals, request IDs, safe storage-failure behavior, continuity objectives, incident scenarios, customer notification guidance, and an operational evidence tracker.

• API health endpoint.
• API request ID response header.
• Safe 503 behavior for storage upload/delete failures.

Next: Attach hosted uptime monitoring, backend error alerts, database restore test, and incident-response owner proof before broad rollout.

Ovieda includes exportable drafts and readiness matrices for privacy, terms, DPA, subprocessors, retention/deletion, AI disclosure, and public security claims.

• Buyer compliance packet export.
• Security and retention profile.
• Privacy/data-processing pack with legal document readiness matrix, data lifecycle map, subprocessor map, and external publish checklist.

Next: Have counsel review privacy policy, terms, DPA, subprocessors, AI/data-use language, retention, and deletion terms before final enterprise signature.

Ovieda has SOC 2 readiness mapping and should present it as readiness, not certification. Security operations now include vulnerability and change-management readiness.

• SOC 2 readiness pack maps controls across access, monitoring, change management, vulnerability handling, confidentiality, availability, and AI governance.
• Vulnerability program covers issue intake, dependency review, secret rotation, remediation verification, and external assessment path.
• Release evidence checklist covers build verification, vulnerability scan, secrets review, deployment health, and rollback notes.

Next: Retain real scan results, PR/change approvals, deployment evidence, secret rotation logs, and remediation tickets before auditor scoping.

Current releases are build-checked and deployed through GitHub/Render. The SOC 2 pack defines the evidence needed to make release control audit-ready.

• Backend compile and frontend production build are run before deploy.
• Live API and frontend bundles are checked after deployment.
• Change gates define business reason, approval, test output, rollback path, and security/privacy impact evidence.

Next: Create a retained release-evidence folder for every production change with reviewer, test, deployment, rollback, and customer-impact notes.

The public trust story separates implemented controls, review-ready evidence, and production hardening so sales does not overpromise security, legal, AI, or SLA commitments.

• Trust center launch pack.
• External publish checklist in the privacy/data-processing pack.
• Buyer-facing downloads for security center and trust one-pager.

Next: Version public trust pages with owner approval dates and update them monthly or after material architecture, provider, legal, or AI changes.